AegeanHost is seeking two passionate and highly motivated Technical Support Representatives to join our Support Team. We are looking for individuals with expertise in web hosting who are committed to delivering exceptional customer service and eager to build a career in technical support. As part of our team, you will play a crucial role in enhancing the quality of support we provide to our valued customers. If you’re driven, knowledgeable, and enthusiastic about helping others, we’d love to have you on board.

• Rotating Shifts: Work on a rotating schedule with shifts from 07:00-15:00, 15:00-23:00, and 23:00-07:00, five days a week.
• Customer Assistance: Provide expert assistance and consulting to our customers through Voice, Email, and Chat.
• Customer Care: Take ownership of each help request, ensuring every customer is treated with care, authenticity, and integrity.
• Documentation: Accurately document relevant details to assist customers and support your colleagues with future requests.
• First Contact Resolution: Strive for first contact resolution; if unresolved, appropriately code and escalate trouble tickets to 2nd level support.
• Feedback: Relay valuable customer feedback to Supervisors and Managers to help improve products, services, and overall customer satisfaction.

• This is a fast-paced and results-oriented role – you will need to demonstrate persistence, calm, and control under sometimes stressful conditions.
• Ability to understand our customer’s needs and ensure they receive the services best suited for them.
• Strong critical thinking skills and the ability to quickly resolve issues.
• Excellent knowledge of WHMCS, cPanel, and related technologies (domains, email, SSL, DNS, FTP, SMTP, Linux, Apache, HTML, PHP, MySQL).

• Access to books and resources for professional and personal development
• Sponsored trainings, courses, and certifications
• Sponsored conference and seminar attendance
• Private health insurance

AegeanHost is seeking a skilled Linux System Administrator to join our infrastructure team. The ideal candidate is a lifelong learner, highly motivated, and an expert in web hosting. We value teamwork and are looking for someone who is committed to developing customer-first solutions. If you are passionate about technology and enjoy working in a collaborative environment, we would love to hear from you.

Monitoring and Uptime Services

• Ensure proper and accurate monitoring. Update various metrics depending on the server to reflect reality and prevent unnecessary alarms.
• Record recurring infrastructure-related problems on a weekly basis. Present these issues to the team to find solutions and address them.
• Server provisioning and automation.

Monitoring the Utilization of Live Servers

• Replacement of fully utilized servers.
• Installation and proper deployment of new servers for use.
• Create and update mechanisms for the automatic installation and provisioning of production servers.

DevOps

• Support the development team.
• Provide tools and infrastructure to developers.

• More than 4-5 years managing Linux server infrastructures.
• In-depth understanding of Linux systems.
• Strong programming skills in at least one programming language, such as Python.
• Experience with web and email services (APACHE, HTTP, Exim, Dovecot).
• Experience with virtualization technologies like KVM.
• Working knowledge of a configuration management system like Ansible.
• Ability to debug, optimize code, and automate routine tasks.
• Effective communication and writing skills, with a strong preference for Jira and Confluence.

• Good knowledge of networking (routing, switching).
• Experience with managing bare-metal hardware.

• Access to books and resources for professional and personal development.
• Sponsored trainings, courses, and certifications.
• Sponsored conference and seminar attendance.
• Private health insurance.

AegeanHost is seeking a motivated Inbound Sales Representative to join our team. The ideal candidate will be driven to help customers by identifying their needs and offering products that align with those needs. This role involves explaining product features, negotiating prices, and ensuring customer satisfaction through excellent service. If you have a passion for sales and customer service, we would love to hear from you.

• Handles inbound sales requests via telephone, live chat, or tickets.
• Establishes, develops, and maintains excellent customer relationships.
• Prepares and manages sales offers and technical aspects of contracts, ensuring compliance with company policy.
• Presents, promotes, and sells products and services to existing and new customers.
• Expedites the resolution of customer problems and complaints related to sales to maximize satisfaction.
• Achieves agreed-upon sales targets and delivers results within the established schedule.
• Maintains up-to-date professional and technical knowledge through continuous training.
• Provides management with reports on customer needs, problems, interests, competitive activities, and opportunities for new products and services.
• Participates in and leads sales projects expected to generate revenue for the company.

• 2+ years of experience in a similar role
• Excellent negotiation skills
• Excellent reporting and analysis
• Excellent command of spoken and written Greek/English
• Understanding of sales performance metrics
• Product & Services knowledge in our field will be considered a plus
• IT background to be considered as a strong plus

• Desired degree in Computer Science or a related field.

• Sponsored trainings, courses, and certifications.
• Sponsored conference and seminar attendance.
• Private health insurance.
• Performance-oriented awards based on quarterly set goals.

AegeanHost is seeking a qualified Content Manager to join our team. In this role, you will be responsible for creating, improving, and maintaining content to help us achieve our business goals. Your duties will include sharing content to enhance brand awareness, as well as monitoring web traffic and metrics to identify best practices.

The ideal candidate is an experienced professional with strong creative writing skills. As a Content Manager, you should excel under deadlines, be detail-oriented, and have expertise in content optimization and maintaining brand consistency. If this sounds like you, we’d love to meet you.

• Develop content strategy aligned with short-term and long-term marketing targets.
• Collaborate with marketing and design teams to plan and develop site content, style, and layout.
• Create and publish engaging content.
• Edit, proofread, and improve writers’ posts.
• Liaise with content writers to ensure brand consistency.
• Optimize content according to SEO best practices.
• Use content management systems to analyze website traffic and user engagement metrics.
• Manage content distribution to online channels and social media platforms to increase web traffic.
• Develop an editorial calendar and ensure the content team is on board.
• Ensure compliance with laws (e.g., copyright and data protection).
• Stay up-to-date with industry developments and generate new ideas to capture audience attention.

• Proven work experience as a Content Manager.
• Hands-on experience with MS Office and WordPress.
• Basic technical knowledge of HTML and web publishing.
• Knowledge of SEO and web traffic metrics.
• Familiarity with social media.
• Excellent writing skills in Greek and English.
• Attention to detail.
• Good organizational and time-management skills.
• BSc degree in Marketing or a relevant field.

• Sponsored trainings, courses, and certifications.
• Sponsored conference and seminar attendance.
• Private health insurance.
• Performance-oriented awards based on quarterly set goals.

AegeanHost, one of the most respected web hosting and domain names companies in Greece, is currently seeking talented individuals to join our dynamic team. We are looking for a Digital Marketing Manager with expertise in Google and Facebook Ads. If you’re ready to contribute to our success and grow with us, we want to hear from you.

• Manage performance campaigns across Google Ads, Facebook Ads, and other digital channels.
• Conceive and implement optimization strategies.
• Apply data analytics to proactively and creatively identify new opportunities.
• Stay updated on best practices and performance marketing strategies.
• Collaborate with the team to achieve results.
• Consistently produce great results.

• Excellent educational background, preferably in the fields of Digital Marketing, Marketing & Communications, Business, or a related discipline.
• 2+ years of proven work experience in digital marketing.
• Knowledge of digital analytics tools.
• Good understanding of conversion tracking, display advertising, social media technology, and cross-channel marketing.
• Ability to identify target audiences and create digital campaigns that engage, inform, and motivate.
• Excels in a fast-paced environment, performs well under pressure, and meets deadlines.
• Capable of taking initiative and being accountable by taking ownership of accounts.
• Excellent communication and teamwork skills.
• Excellent knowledge of Greek and English.
• Presentation of case studies from previous assignments will be considered a significant advantage.

• Participation in training events and seminars on digital marketing.
• Sponsored conference and seminar attendance.
• Competitive salary.
• Private health insurance.
• Bonuses for content creation and other initiatives.
• Ability to work independently and deliver results using fresh thinking and innovation, utilizing your creativity and marketing skills to make a difference.

As a Web/Graphic Designer at AegeanHost, you will play a key role in our creative design team, shaping the visual identity and enhancing the user experience across our digital and print materials. This position offers the opportunity to work on a diverse range of exciting projects while staying at the cutting edge of industry trends and best design practices. If you are passionate about design and eager to contribute to impactful visual storytelling, we would love to have you on our team.

• Manage performance campaigns across Google Ads, Facebook Ads, and other digital channels.
• Conceive and implement optimization strategies.
• Apply data analytics to proactively and creatively identify new opportunities.
• Stay updated on best practices and performance marketing strategies.
• Collaborate with the team to achieve results.
• Consistently produce outstanding results.

• Create web and graphic design concepts.
• Develop new prototypes for our website and future products.
• Create and execute concepts on brand identity, information architecture, and usability.
• Produce high-impact visuals for both print and web media.
• Enhance user interfaces under guidance.
• Create, contribute to, and manage design systems.
• Design promotional materials for the company’s online marketing campaigns.
• Design various landing pages, emails, banners, and other visuals to support our marketing and content teams.

• 2+ years of experience as a web/graphic designer.
• Excellent knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects).
• Strong understanding of the best and latest practices in the field.
• Excellent knowledge of mobile and responsive design.
• Experience in User Experience (UX) and User Interface (UI) design.
• Passion for clear design, with strong knowledge of typography and color theory.
• Good command of English.
• Strong communication skills.
• Keen attention to detail.
• Ability to give, receive, and act upon feedback.
• Ability to think through design problems and develop elegant solutions.
• Understanding of web accessibility and web usability issues.
• Good time management and multitasking skills.

• Competitive remuneration package.
• Private health insurance.
• Integrated Induction and Training Program.
• Stable and healthy work environment.
• Opportunity for professional growth.